The American University in Cairo
School Of Business,Economics And Communication
 

This document describes the procedures that be taken when individuals (students, faculty, staff or others using computing facilities at AUC's) are named in a complaint of alleged computer abuse or are found to be in violation of the AUC's Computer and Network Usage Policy.
Members of the AUC community are advised that discipline is progressive and that matters of discipline will be referred to the University's Network and Systems Security Office,who would further direct them to the appropriate channels

Serious cases of alleged violations, would include:

  • Major damage to University's property has occurred or is likely to occur.

  • The integrity of the campus network and computing infrastructure has been threatened or jeopardized.

  • An individual's personal safety has been threatened.

  •  It is felt that there is substantial risk to the University or a member of the AUC's community.

The process for dealing with an alleged violation of the Computer and Network Usage Policy is as follows:
 

  1. A first violation will result in an electronic warning, issued by the System Administrator, to cease the alleged violation. A meeting may be set up to review the alleged violation, allow the individual an opportunity to respond, and to discuss the warning.

  2. A second violation will result in a written warning from the Security Officer or the appropriate unit head. At that point, the alleged violation is considered to have become a disciplinary matter, and will be referred to the appropriate disciplinary body or process, as stipulated by the AUC's University Code of Conduct or the applicable collective agreement. Copies of all correspondence will be included with the case as it is referred. Opportunities for review and discussion of the alleged violation will be subject to the provisions of the AUC's University Code of Conduct or the appropriate collective agreement.

  3. Third and subsequent violations will result in either a restriction in access to the facilities, or a complete suspension of access to the computing facilities. Such sanctions will remain in effect until investigation of the alleged violation has been completed, and the appropriate disciplinary body has considered the case. Opportunities for review and discussion of the alleged violation will be subject to the provisions of the AUC's Code of Conduct or the appropriate collective agreement.

The following describes the procedures that should be taken when individuals (internal or external to AUC's) believe that students, faculty, staff or others using computing facilities at AUC's have violated the American University Computer and Network Usage Policy.

Major violated incidents should be reported instantly and directly to the Network and Systems Security Office. Other complaints should be forwarded to the system administrator and accordingly designated to the appropriate channels.
The person lodging the complaint shall forward to the appropriate system administrator, in writing, details of the violation, including user information, date(s), description of the violation, etc.
The system administrator will respond to the person lodging the complaint, in writing, within ten (10) working days, as to the state of the complaint.
The system administrator may either dismiss the complaint outright, or proceed to follow the Procedures for Cases of Computer Abuse.
The system administrators will report on all complaints and actions taken to the Security Office, which may recommend further action.

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To report violations or request further information, please contact the Security Office located @ the Hill House 3rd floor room 301 or dial ext. 5497, or you can fill the Incident reporting form.

 

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